714-671-6018 service@picinc.net

Frequently Asked Questions

Do you offer pick-ups? And do you charge?
Yes, we do.  FREE Pick-up & Delivery Service in ALL of the OC, LA, San Diego Counties and portions of San Bernardino, Ventura and Riverside Counties.
Expedite Requests
Do YOU offer expedited services?

Yes, please contact us via phone to make those arrangements.

Repair Requests
Do you do repairs?

Yes, on specific hand tools, electronic repairs are beyond our capabilities, please contact Repair@picinc.net to confirm repair capabilities.

what is repair turnaround time
6-8 weeks
Accreditation & Capabilities 
Does PIC perform accredited calibration?

Yes, PIC can perform accredited calibrations.  Visit our Accreditation page for more information. 

Can PIC perform accredited calibration on this item_______?

View our Capabilities page for a list of items we are able to service.  To confirm capabilities on a specific item, email us the service instrument description Make & Model to service@picinc.net

On-Site Requests
Do you perform on-site calibrations?

Yes for certain items, email a list of the item(s) you are inquiring about to scheduling@picinc.net

What items can you calibrate on-site?

Capabilities vary: email a list to scheduling@picinc.net

When is your soonest opening for an on-site?

Due to the amount of on-site we schedule monthly it can be about 2-3 weeks out. Please contact Scheduling@picinc.net directly regarding any on-site inquires.

Portal Access
Can we get portal access to retrieve our certs?

Yes, please contact our QA assistant manager Terrie@picinc.net to get set up with portal access

Hours of Operation
What are your Hours of operation?

Monday-Friday 7:00 – 4:00pm

Can I get a quote on attached list?

Yes, email a list with Manufacture, model, and range and any additional information to service@picinc.net”

When can I expect to get a QUOTE RESPONSE?

Depending on the quantity of the listed items typically between 1-2 business days.

Still Have Questions?

Reach out to us!


Our Office

933 Mariner St.
Brea, CA 92821

Call Us

(714) 671-6018


Mon-Friday: 7am – 4pm
Weekends: Closed